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Terms of Service

Effective Date: September 27, 2026

Welcome to Passion Calling Healthcare (“Passion Calling Healthcare,” “we,” “us,” or “our”). These Website Terms of Service (“Terms”) govern your access to and use of our website, online services, electronic communications, and related website features (collectively, the “Website”).

By accessing or using the Website, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with these Terms, please do not use the Website.

1. Purpose of the Website

The Website is provided for informational, educational, communication, and service-related purposes.

Information available through the Website may describe Passion Calling Healthcare’s healthcare-related services, including healthcare consultations and assessments, care coordination, in-home or community-based healthcare services, telehealth or virtual healthcare services, health education and support, referrals, and coordination with other healthcare providers.

The availability of any particular service may depend on your location, clinical needs, eligibility, insurance coverage, and the availability of qualified healthcare professionals.

Not all services are available in every location or to every individual.

2. No Emergency Services

The Website is not a substitute for emergency medical services.

If you are experiencing a medical emergency, severe symptoms, or believe that you or another person is in immediate danger, call 911 or go to the nearest emergency department.

Do not rely on the Website, email, text messages, patient portals, telehealth services, or other electronic communications from Passion Calling Healthcare for emergency medical assistance.

3. No Medical Advice

Information provided through the Website, including educational materials and general health information, is not intended to replace individualized medical advice, diagnosis, or treatment from a qualified healthcare professional.

You should consult an appropriate healthcare professional regarding your individual medical needs.

Use of the Website does not by itself establish a patient-provider relationship between you and Passion Calling Healthcare or any of its healthcare professionals.

4. Accuracy of Information

You agree to provide accurate, complete, and current information when submitting information through the Website or requesting services.

You are responsible for notifying Passion Calling Healthcare if information you have provided becomes inaccurate or changes.

Although we seek to provide useful and current information, Website content may not always be complete, current, or applicable to your particular circumstances.

5. Healthcare Services

Healthcare services provided by Passion Calling Healthcare are subject to applicable laws, professional requirements, clinical judgment, eligibility requirements, and service availability.

Healthcare outcomes vary from person to person. Passion Calling Healthcare does not guarantee a particular diagnosis, treatment outcome, recovery, or health result.

A healthcare professional may determine that a particular service, treatment, referral, or care plan is not appropriate for an individual.

Any actual healthcare services you receive may also be governed by separate patient agreements, consent forms, financial policies, privacy notices, or other applicable documents.

6. Telehealth and Electronic Communications

Where available, Passion Calling Healthcare may provide or facilitate telehealth and other services through electronic communications and technology.

Electronic communications may involve privacy and security risks despite reasonable safeguards. Technical problems, interruptions, limitations in physical examination, or other circumstances may affect the availability or appropriateness of telehealth services.

You should not use ordinary email, text messaging, Website forms, or other non-emergency communications to report an emergency.

7. Privacy and Protected Health Information

Passion Calling Healthcare takes the privacy and security of information seriously.

Protected health information (“PHI”) will be handled in accordance with applicable privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA) and applicable state privacy laws, when those laws apply.

Collection and use of information through the Website or other online services may also be governed by Passion Calling Healthcare’s Privacy Policy.

Nothing in these Terms is intended to limit any rights you may have under applicable privacy or healthcare laws.

8. User Responsibilities

When using the Website, you agree to:

  • Provide accurate and complete information when requested.
  • Use the Website only for lawful purposes.
  • Protect the security of your devices, passwords, and account credentials.
  • Avoid interfering with the operation or security of the Website or related systems.
  • Respect Passion Calling Healthcare employees, healthcare professionals, contractors, patients, and other users.
  • Comply with applicable laws and regulations.

9. Prohibited Conduct

You may not use the Website to:

  • Threaten, harass, abuse, or intimidate employees, healthcare professionals, patients, or other individuals.
  • Provide knowingly false or fraudulent information.
  • Attempt to gain unauthorized access to the Website, systems, accounts, or data.
  • Interfere with the operation, security, or availability of the Website.
  • Introduce malicious code, viruses, or other harmful material.
  • Use the Website for unlawful purposes.
  • Engage in conduct creates a safety or security risk for patients, employees, contractors, healthcare professionals, or others.
  • Reproduce, distribute, modify, sell, or commercially exploit Website content without authorization, except were permitted by law.

We may take appropriate action when prohibited conduct occurs, subject to applicable law.

10. Website Availability and Security

The Website and electronic systems are provided for informational and service-related purposes.

Although Passion Calling Healthcare takes reasonable measures to maintain the availability and security of its systems, we do not guarantee that the Website will always be uninterrupted, error-free, secure, or available.

You are responsible for maintaining appropriate security of your devices, passwords, and account credentials and for taking reasonable precautions when accessing the Website.

11. Third-Party Services and Links

The Website or related Services may involve or provide links to third-party platforms, healthcare providers, laboratories, pharmacies, insurers, technology providers, or other organizations.

Third-party services may be governed by separate terms of service and privacy policies.

Passion Calling Healthcare is not responsible for the independent actions, policies, content, security, or practices of third parties except to the extent required by applicable law.

A link to a third-party website does not necessarily constitute an endorsement, recommendation, or guarantee of that third party or its services.

12. Intellectual Property

Unless otherwise stated, the Website, including its branding, logos, text, graphics, materials, design, and other content, is owned by or licensed to Passion Calling Healthcare and is protected by applicable intellectual-property laws.

You may access and use Website content for your personal, non-commercial purposes.

You may not reproduce, distribute, modify, publish, sell, license, create derivative works from, or commercially exploit Website content without prior written permission, except were permitted by law.

13. No Guarantee of Healthcare Outcomes

To the extent permitted by applicable law, Passion Calling Healthcare provides healthcare-related services in accordance with applicable professional and legal requirements but does not guarantee a particular healthcare outcome.

Individual healthcare outcomes depend on numerous factors and may vary from person to person.

Information available through the Website should not be interpreted as a promise or guarantee of any particular medical, clinical, or health result.

14. Disclaimer of Warranties

To the fullest extent permitted by applicable law, Passion Calling Healthcare does not guarantee that the Website or its content will be uninterrupted, error-free, complete, current, or free from harmful components.

The Website is provided for informational and service-related purposes, subject to applicable law and professional requirements.

Nothing in these Terms is intended to waive or limit rights or protections that cannot legally be waived or limited.

15. Limitation of Liability

To the fullest extent permitted by applicable law, Passion Calling Healthcare and its owners, officers, employees, contractors, and agents will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the Website or related online Services, except where such limitation is prohibited by law.

Nothing in these Terms is intended to waive or limit liability that cannot legally be waived or limited, including rights or remedies provided under applicable healthcare, consumer-protection, professional-liability, or other laws.

16. Indemnification

To the extent permitted by law, you agree to be responsible for losses, claims, damages, or expenses arising from your unlawful use of the Website, intentional misconduct, or violation of these Terms.

This provision does not require you to indemnify Passion Calling Healthcare for matters that cannot legally be shifted to you.

17. Changes to These Terms

We may update these Terms from time to time.

When we make material changes, we may provide notice through the Website, patient portal, email, or other appropriate means.

The updated Terms will become effective on the date stated in the revised Terms unless otherwise required by law.

Your continued use of the Website after the effective date of revised Terms constitutes acceptance of the updated Terms to the extent permitted by applicable law.

18. Suspension or Termination

We may suspend or terminate your access to certain non-clinical portions of the Website when reasonably necessary, including for security, legal, administrative, or operational reasons.

Termination of access to the Website does not necessarily terminate an established healthcare relationship.

Any termination of a patient-provider relationship will be handled in accordance with applicable professional requirements and law.

19. Governing Law

These Terms will be governed by the laws of the jurisdiction in which Passion Calling Healthcare provides the applicable Services, except to the extent federal law or another applicable law requires otherwise.

Nothing in these Terms is intended to prevent you from exercising rights or remedies available under applicable law.

20. Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will fully remain in effect permitted by law.

21. Entire Agreement

These Terms, together with any applicable Privacy Policy, consent forms, patient agreements, financial policies, privacy notices, and other documents provided by Passion Calling Healthcare, constitute the applicable agreement concerning your use of the Website, except where a separate written agreement governs a particular service.

If a separate written agreement governs a specific healthcare service, that agreement will control the extent of any conflict concerning that service.

22. Contact Us

If you have questions about these Terms or the Website, please contact:

Passion Calling Healthcare
1550 Wilson Blvd, Floor 7
Arlington, VA 22209

Phone: 703-884-8588
Email: info@passioncallinghomehealth.com
Website: www.passioncallinghomehealth.com

Expert Care, Warm Hearts ♡

Contact Information

Service Areas

Prince William County

Arlington County

Fairfax County

Loudoun County

Stafford County

Spotsylvania County

Fairfax City

Alexandria City

Falls Church City

Manassas City

We Are On The Map

Bonded & Insured

HCO-0003156

© 2026 Passion Calling Healthcare LLC. All rights reserved.

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